Firstcom Blog

It’s time we communicated more clearly

Language matters The Telecoms industry is notoriously plagued by jargon, acronyms and abbreviations. Even the most seasoned professional can occasionally find themselves scratching their head ...
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Why UCaaS feels like it has taken over the world of communication

The world of communications has changed The way we do business is very often defined by the way we communicate with one another. Once upon ...
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8 common IT support issues and how to troubleshoot them

At Firstcom we are used to helping customers with IT issues every day.  Regardless of company size and sector, there are common issues that come ...
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5 common IT risks and how to tackle them

We live in an increasingly digital world. This is great for operational efficiency and business growth. The flip side of this is that new cyber ...
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The IT terms and definitions you need to know

At Firstcom we do our best to not use technical jargon as we know this can be frustrating. But there are some terms that you ...
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Should you become a channel partner?

What are the key benefits to be gained by joining a channel partner programe?
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Group of people using and looking at business mobile phone

How can a business mobile plan help your company?

If you run a business in 2023 you will always be on the lookout for ways to reduce costs and simplify life. Mobile phones are ...
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How outsourcing your IT will benefit your business

Most people don’t really think about their IT unless it goes wrong….. Whether you are a manufacturing firm or an accountancy practice, you will rely ...
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Why phone calls still matter

Whatever size your business is, customers want to be able to communicate with you via their preferred channel. This could be email, chat, social media, ...
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hosted voice

5 things to look for in a hosted voice provider

IT resellers, have you considered how hosted voice might help you increase revenue in 2023? Hosted voice is a simple cross-sell option for any customers ...
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