Firstcom Blog

Media contact: Tony Robinson

Tel: +44 (0) 333 023 7060

10 Things to Consider when choosing a VoIP Provider

Whether you are preparing for the ISDN switch-off, or are upgrading an existing system, it can be hard to know what to look for in …

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What are the essentials for an effective hybrid contact centre?

Your contact centre needs to operate just as well when agents are working from home as when they are in the office. Where previously agents …

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How many Unified Comms or VoIP features do you know, and how many have you never heard of?

At the simplest level, a VoIP phone system is a means of making a phone call using an Internet connection rather than using a traditional …

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Case Studies

Firstcom unifies its brand and strengthens its Channel Team

Last month we announced that out UK subsidiary companies, Firstcom, Telesis, Difference and VOIPONE Corporation, will now operate under the banner of Firstcom Europe. This …

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Builders Merchants acquires Firstcom Europe’s SIP

Inspired Networks closes PCI compliant Cloud payment deal In Q1 2021, Firstcom Europe working with long standing partner Inspired Networks, successfully sold a UK leading …

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Meet: Danny King

Danny King – Head of Operations at Firstcom Europe UK The last 12 months saw Danny move completely into Operations (from Sales Director), drawing on …

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Keyworkers – we salute you. Lockdown at Firstcom

Firstom – A Lockdown Journey March 23rd 2020 seems a lifetime ago, but it is a date that shifted the way we live and work dramatically …

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Universe VoIP - Working from home

Employer benefits of working from home

Why you should offer remote working to your teams In light of the pandemic, the majority of businesses have turned to remote work for their …

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BT ISDN Switch off

BT ISDN switch off ? How to prepare.

Get ready for the 2025 ISDN switch off

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Moving Office

Moving office

Planning a move? Why an office move could be the ideal time to upgrade your phone system

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