Firstcom Europe timeline
Growth through innovation and acquisition
From inception in 2004, Firstcom Europe has a clear strategy of integrating business facing companies throughout Europe with cloud technology. Our proprietary platform which delivers Voice over IP services gives us a competitive edge as a service provider. The past five years have seen us close eight acquisitions. Each acquisition has allowed us to increase our geographical reach and management skills to strengthen our portfolio.
Acquisition timeline
2013

UK
2013

Denmark
2014

Germany and Poland
2015

Denmark
2016

Germany
2016

Sweden
2017

UK
2018

UK

2019
The future
Continued development of product and partner channel
2017
Encrypted Hosted
Call encryption now available on Universe platform
2016
Cisco Partnership
Certification of Cisco IP endpoints, enabling Europe wide Cisco resellers to position the Universe platform
Unified Communications
Hosted Unified Communications platform releases for sale in the UK
2104
Joint acquisition of Teleforte
Further expansion into Europe with acquisition of German firm Teleforte
Acquisition of Firstcom DK
The Company expands into Europe with the acquisition of the Danish firm Firstcom
2013
PCI Certification
The company gains PCI-DSS level 1 service provider certification for secure SIP Trunking
2006
Moving forward
Portfolio opened up to include business to business converged solutions
2005
UK Sales model
Sales Channel established in the UK offering SIP and broadband
2004
VoIP.co.uk incorporated
First SIP telephony product offered to customers
What our customers have to say

Tony Robinson – Via Clinic
I have been using Universe for 5 months now and have to say it is the most user friendly unified communications product I have seen. My customers love the voice quality and as a company our productivity has been aided by the range of advanced features it offers.

Dave Melin, Managing Director and Founder of Amtech Business Solutions
Working with a service provider who listens and takes feedback on board is a refreshing change! We love the fact that we are listened to and we can affect change. Secondly, we feel that the values of Firstcom closely match the values of Amtech, so working in partnership with them ensures that our services are cost-effective, reliable and tailored. As technology evolves so quickly, having a partner who is agile and flexible ensures we are always competitive with our customers and able to provide profitable solutions.

James Partner, Managing Director of Oasis Technology.
I really cannot praise Firstcom highly enough. Without exception, every single member of their staff are a joy to deal with. They are professional yet friendly; know their product inside-out, and of paramount importance to us they take time to listen to and understand our needs. They are truly the communications provider we had been looking for, for such a long time. All I can say is that I wish we had gotten to know them a long time ago!
Talk to our team

