Firstcom Europe timeline

Business communication made easy

Growth through innovation and acquisition

From inception in 2004, Firstcom Europe has a clear strategy of integrating business facing companies throughout Europe with cloud technology. Our proprietary platform which delivers Voice over IP services gives us a competitive edge as a service provider. The past five years have seen us close eight acquisitions. Each acquisition has allowed us to increase our geographical reach and management skills to strengthen our portfolio.

Acquisition timeline

2013

voip logo

UK

2013

Firstcom logo

Denmark

2014

Teleforte logo

Germany and Poland

2015

Connection logo

Denmark

2016

Citec logo

Germany

2016

nortech logo

Sweden

2017

Difference logo

UK

2018

Telesis logo

UK

Firstcom European location map

2019

The future

Continued development of product and partner channel

2019

2017

Encrypted Hosted

Call encryption now available on Universe platform

2017

2016

Cisco Partnership

Certification of Cisco IP endpoints, enabling Europe wide Cisco resellers to position the Universe platform 

2016

Unified Communications

Hosted Unified Communications platform releases for sale in the UK

2104

Joint acquisition of Teleforte

Further expansion into Europe with acquisition of German firm Teleforte

2104

Acquisition of Firstcom DK

The Company expands into Europe with the acquisition of the Danish firm Firstcom

2013

PCI Certification

The company gains PCI-DSS level 1 service provider certification for secure SIP Trunking

2013

2006

Moving forward

Portfolio opened up to include business to business converged solutions

2006

2005

UK Sales model

Sales Channel established in the UK offering SIP and broadband

2005

2004

VoIP.co.uk incorporated

First SIP telephony product offered to customers

2004

What our customers have to say

Tony Robinson – Via Clinic

I have been using Universe for 5 months now and have to say it is the most user friendly unified communications product I have seen. My customers love the voice quality and as a company our productivity has been aided by the range of advanced features it offers.

Customer Testimonial - Amtech Business Solutions logo
Dave Melin, Managing Director and Founder of Amtech Business Solutions

Working with a service provider who listens and takes feedback on board is a refreshing change! We love the fact that we are listened to and we can affect change. Secondly, we feel that the values of Firstcom closely match the values of Amtech, so working in partnership with them ensures that our services are cost-effective, reliable and tailored. As technology evolves so quickly, having a partner who is agile and flexible ensures we are always competitive with our customers and able to provide profitable solutions.

PARTNER - Oasis Technology Logo
James Partner, Managing Director of Oasis Technology.

I really cannot praise Firstcom highly enough. Without exception, every single member of their staff are a joy to deal with. They are professional yet friendly; know their product inside-out, and of paramount importance to us they take time to listen to and understand our needs. They are truly the communications provider we had been looking for, for such a long time. All I can say is that I wish we had gotten to know them a long time ago!

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