IT Support

Enhance your IT with proactive support

Tailored IT packages to suit your organisation

Whether you are upgrading your IT to a brand new network or want to improve your security and data compliance, our expert team can help at every stage. We work with best-of breed vendor partners to offer:

  • Ultra-fast IT support
  • Microsoft 365 and cloud products
  • Remote monitoring and asset management
  • Anti-virus and anti-malware services
  • Cloud-based back-up and recovery solutions

Our next generation IT services are designed to free you from technical headaches so you can focus on more business critical tasks.

Proactive and preventative in our approach, we constantly monitor your technology to ensure your business operates smoothly.

We believe having a robust IT network is an essential measure as part of a layered approach to cyber security. 

Back up and disaster recovery

Reduce IT workloads and minimise data loss.

Backup and Disaster Recovery are vital components of your business continuity plan. IT outages are costly, but effective data backup and recovery will ensure that you can resume operations almost immediately if there is a network failure.

User error, natural disasters, and cyber attacks can put your business at risk. We implement  backups to protect your data wherever it is located. Backups are taken on a regular basis along with daily monitoring.

What our customers have to say

Tony Robinson – Via Clinic
I have been using Universe for 5 months now and have to say it is the most user friendly unified communications product I have seen. My customers love the voice quality and as a company our productivity has been aided by the range of advanced features it offers.
Customer Testimonial - Amtech Business Solutions logo
Dave Melin, Managing Director and Founder of Amtech Business Solutions
Working with a service provider who listens and takes feedback on board is a refreshing change! We love the fact that we are listened to and we can affect change. Secondly, we feel that the values of Firstcom closely match the values of Amtech, so working in partnership with them ensures that our services are cost-effective, reliable and tailored. As technology evolves so quickly, having a partner who is agile and flexible ensures we are always competitive with our customers and able to provide profitable solutions.
PARTNER - Oasis Technology Logo
James Partner, Managing Director of Oasis Technology.
I really cannot praise Firstcom highly enough. Without exception, every single member of their staff are a joy to deal with. They are professional yet friendly; know their product inside-out, and of paramount importance to us they take time to listen to and understand our needs. They are truly the communications provider we had been looking for, for such a long time. All I can say is that I wish we had gotten to know them a long time ago!

Speak to our Mobile account team

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everything you need
customised for your business