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Service Level No issues detected Minor issue Serious issue


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Minor issueStatus: Minor
Reported: 27/03/2024 7:00 am

There is still an ongoing issue with Yealink handsets.
This has been escalated with our development team and is with the manufacturer at the moment.
We will provide a further update as soon as possible.

28.3 - We are still aware of the issue with the time being wrong on the Yealink Handsets. We have had the below update from the manufacturer.

"Recently, Some of Yealink devices display one hour late than the normal time. This is caused by the Yealink configure the default summer time zone in European region start at the fourth Sunday at March, But the correct one is start at the fifth Sunday which is 31th March."

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