Providing a range of
support options for your business
Firstcom is committed to providing you you with the best possible service. Our technical partners have been selected to enable us to offer best-of-breed solutions to your IT challenges. We understand that customers have a variety of requirements when it comes to IT support, so we offer packages to suit different budgets and business needs.
Who is this for?
This option is perfect if your business requires ongoing IT support but does not want to have an internal IT department.
Your business benefits from Firstcom Europe’s remote diagnostics and incident management as well as access to our service desk. If you are looking for cost-effective proactive IT support, then this is the option for you.
Who is this for?
This is our most advanced package. We recommend this to any organisation that relies on to performance and security of its IT systems.
You will have access to all our services including automatic backup monitoring and management, network and asset management and disaster recovery.
Our specialist team will assist you in quickly resolving issues to keep your mission-critical infrastructure up and running.
Why choose Firstcom Europe?
Fast, efficient and professional IT services. We know that selecting a company to provide your IT support is crucial. When you choose Firstcom you will benefit from:
With Firstcom you have access to a wide range of technical support and advice. Our highly skilled team will provide jargon-free assistance and address any issues quickly.
Your applications, devices, networks and systems are monitored. This means issues are determined and resolved before they cause major issues.
We partner with various leading industry vendors including Microsoft and Barracuda to allow our customers to take advantage of the latest technologies.