Collaboration Tools

Voice, video and screen share all in one place

Start your journey towards better team collaboration today

The right tools enable your employees to easily connect, so they can share information via voice, video, screen share and instant messaging.

In today’s increasingly competitive world, you need to give your workforce the ability to collaborate wherever they are and from their device of choice. With Firstcom’s cloud based UcaaS solutions, you give your staff and customers a fully integrated simple experience without investing in expensive infrastructure.


VoIP calls on your desk phone, mobile or computer


Face-to face anywhere from any device

Screen Share

Demo your product or share presentations with colleagues

Our Collaboration Tools gives you

Enterprise-grade hosted VoIP

Firstcom’s hosted phone system removes the need to you purchase and maintain a PBX. The user-friendly web interface means you can easily manage your users and call flows online. Advanced call features are delivered to your users over the cloud.


Softphone applications

The Universe softphone applications bring all the features of your business phone system to your Windows or Mac desktop and Android or iOS mobile devices. Features like company phone directory, presence and call queues ensure a consistent experience regardless of location and device. Your remote and homeworkers can collaborate seamlessly with customers and colleagues alike.

Microsoft Teams Integration

Combine Universe and Microsoft Teams to bring all your users under one collaboration platform. Chat, file share, make video or voice calls from one interface.

Working From Home

Connect anywhere

Our UC platform gives your business everything you need so employees can get work done anywhere. One interface for voice, video, audio conferencing and screen share brings you all together and allows you to collaborate in real-time with ease.

Streamlined communications

Replace multiple communications products with one simple platform. Your team stop wasting time switching between tools as all channels are access via one log-in and mirrored across all devices.

Universe Security

What our customers have to say

Tony Robinson – Via Clinic
I have been using Universe for 5 months now and have to say it is the most user friendly unified communications product I have seen. My customers love the voice quality and as a company our productivity has been aided by the range of advanced features it offers.
Customer Testimonial - Amtech Business Solutions logo
Dave Melin, Managing Director and Founder of Amtech Business Solutions
Working with a service provider who listens and takes feedback on board is a refreshing change! We love the fact that we are listened to and we can affect change. Secondly, we feel that the values of Firstcom closely match the values of Amtech, so working in partnership with them ensures that our services are cost-effective, reliable and tailored. As technology evolves so quickly, having a partner who is agile and flexible ensures we are always competitive with our customers and able to provide profitable solutions.
PARTNER - Oasis Technology Logo
James Partner, Managing Director of Oasis Technology.
I really cannot praise Firstcom highly enough. Without exception, every single member of their staff are a joy to deal with. They are professional yet friendly; know their product inside-out, and of paramount importance to us they take time to listen to and understand our needs. They are truly the communications provider we had been looking for, for such a long time. All I can say is that I wish we had gotten to know them a long time ago!

Help your team work together from anywhere

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everything you need
customised for your business