Microsoft Teams Calls
Transform Microsoft Teams with
Microsoft Teams is a shared workspace for conversations, files and meetings – so everyone can be more engaged and effective every day.
Universe is a premier cloud telephony service that gives everyone calling capabilities direct from their Microsoft Teams clients. In other words; Universe makes Teams talk.
Universe + Microsoft Teams Calls
The combination of the two brings all your users under one collaboration platform with a seamless experience when chatting, sharing and calling.
Use Microsoft Teams clients for Desktop and Mobile and gain full communication mobility.
Use Universe and host the entire phone system in the cloud. Management is easy and you can start your service without costly infrastructure and set-up charges.
- Universe telephone features in Microsoft Teams.
- Universe simple calling plan for Microsoft Teams.
- Universe feature packed monthly subscription.
- Universe no-tech “Do it yourself” – IVR.
- Teams softphone on your mobile and desktop.
- Teams users communicate as usual.
- Keep your 3rd party apps and add them to Teams.
Frequently Asked Questions
How do I handle incoming calls?
What about my 3rd party apps?
What Universe licences do I need?
- You need the Universe cloud phone system licence
- Universe user licence (user calling plan)
- Call2Teams licence
Does Universe for Microsoft Teams work on Macs?
Do I need technical staff to handle my telephony?
Our mission is to make business communication easy. The future may bring challenges, managing your communications should not be one of them. Universe provides you with an easy DIY interface, so that you do not need a techie to handle your company’s telephony. You can do it yourself. We promise!
What telco do I use when I call someone?
Whenever you make an outgoing call, you use your Universe cloud phone system. The Microsoft Teams client on your smartphone or Windows or Mac desktop calls out using Universe Cloud phone system.
What Mircosoft licences do i need?
- If you have Business Essential or Business Premium they must be upgraded to E1, E3 or E5.
- E1 or E3 can work if you add the Microsoft phone system licence.
- If you have an Microsoft E5 licence, you do not have to do anything. E5 has phone system licence included.
Can I try Universe for Microsoft Teams?
Does Universe for Microsoft Teams work on mobiles?
Yes. Universe for Microsoft Teams works on all mobiles that will run the Microsoft Teams mobile app. This is currently available on:
- Apple iPhones and iPads.
- Android smartphones and tablets.
- Windows tablets.In addition to this, Universe for Microsoft Teams delivers a one number function where all you devices, Universe and Teams clients, can receive incoming calls.