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Our Story

Born in Bolton. Connected across Europe.

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We make it simple

At Firstcom, communication drives success.

We have over 20 years' experience delivering best of breed tech solutions to businesses in Bolton and beyond.

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Who are we?

Supporting Businesses Since 2004

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We're a technology company with our roots in telecoms and our focus firmly on helping businesses thrive.

Since 2004, we've been supporting organisations with the technology they need to communicate, connect, protect and grow.

At Firstcom Europe, we believe technology should be easy to understand, easy to use and backed by people who genuinely care about getting the right outcome for your business.

20 Years of Expertise.

2025

Sale of our Scandinavian business to Telavox

Firstcom Europe announced the sale of its Scandinavian operations to Telavox, marking a strategic shift as the company sharpens its focus on its core markets, particularly the UK and Germany.

2023 - 2026

7 additional base Acquisitions

2022

Acquisition of Raspberry Beret

2022
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Acquisition of Calteq

2021
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Acquisition of Vocatel

2019
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Acquisition of 21 Plus

2018
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Acquisition of Telesis

Firstcom acquires Bolton-based communications company Telesis

2017
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Acquisition of Difference Corporation

Firstcom acquires Wales and Scotland based contact centre and communications firm, Difference Corporation

2017

Encrypted Hosted

Call encryption now available on Universe platform

2016
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Cisco Partnership

Certification of Cisco IP endpoints, enabling Europe wide Cisco resellers to position the Universe platform

2014
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Joint acquisition of Teleforte

Further expansion into Europe with acquisition of German firm Teleforte

2013
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Acquisition of Firstcom DK

The Company expands into Europe with the acquisition of the Danish firm Firstcom

2013
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PCI Certification

The company gains PCI-DSS level 1 service provider certification for secure SIP Trunking

2011
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SIP Encrypt

VoIP.co.uk becomes the first UK company to offer full call encryption on IP telephony

2008
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VoIP becomes mainstream

First volume contact centre trunking solutions in place. VoIP established as a reliable form of communication

2006

Moving forward

Portfolio opened up to include business to business converged solutions

2005

UK Sales model

Sales Channel established in the UK offering SIP and broadband

2004
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VoIP.co.uk incorporated

First SIP telephony product offered to customers

Hear what our customers have to say

Supporting businesses in Bolton and beyond.

View Case Studies
D

David

09/09/2026

Big thanks to the firstcom team for…

Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

JP

JP Goldman Middlewich

08/09/2026

Great Communication

A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

AA

Angelina Arkinstall

26/08/2026

Great Company and service

Great Company and service, system is working well and they sort out issues well. Would recommend

KP

Kerry Page

24/08/2026

GREAT EXPERIENCE

We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

BF

Bradley Farrell

17/08/2026

Outstanding Customer Service!

I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day. Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

M

Maria

11/08/2026

First class commitment and attention to detail

First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

N

Natalie

27/07/2026

Great Service!

Transitioning telephone lines is never something we look forward to, however Firstcom has made the process easy from start to finish.

L

Louise

24/07/2026

Support

Recently needed some support, Jacob S was super, contacted us promptly, solved the problem& provided work around solutions, excellent support, thank you.

G

Geoff

23/07/2026

Quick to Help.

Whenever you ring you always get someone who is willing to help you to sort your issue out, unlike some companies that just want to pass you from department to department, very happy with the service we get and would highly recommend. Technical help is great and they call you back when the say they will, which is all done in a timely manner. (Thanks Ashley for your help )

T

Thomas

17/07/2026

5/5 always

Pleasure as always dealing with Carly, Chris and the wider team. Customer service and the price is the reason I continue to use Firstcom for my telephone and broadband. I could not recommend them enough.

J

Jo

16/07/2026

Excellence throughout

All the engineers, from the cable gentlemen who worked in very hot temperatures, to the installation engineers, they were all fantastic covering 3 floors of our building. All were clean and fast workers. They worked around our business needs so nothing/no one was affected. Our One to One contact Beth kept in touch throughout to make sure everything was going smoothly!

MTS

Machine Tool Supplies Ltd

10/07/2026

10/10 for Firstcom

Very happy with Firstcom, we have used them for many years. We have just had an upgrade on our broadband/telephone system, Charlotte our project co-ordinator was excellent. She kept us informed throughout the project and answered all our question promptly. i would 100% recommend Firstcom.

JB

Janet Barnes

23/06/2026

Great telephone installation

We had a complicated telephone installation due to the nature of our premises - we were kept informed of progress at at all times and Carly the project manager was always available helpful and supportive

RN

Robert Norris

19/06/2026

Great experience with Firstcom

Great experience with Firstcom, Kyle was very understanding to what we needed and very reasonable quotes. Carly took care of our order and went above and beyond to make sure the process was as smooth as possible.

LM

Liam McCabe

21/05/2026

New phones arrived and hand delivered!

New phones arrived and hand delivered! All very happy here!

RH

Rob Hutton

21/05/2026

The whole process has been great

The whole process has been a great experience from Jim in sales helping us find a great deal and Carly helping us with the organisation and logistics. Nigel and Dave have been excellent on site.with their knowledge and technical skill. The phones, door phones and cameras are all working well and the job has been done really neatly 🙏

CH

Carolyn Holbrook

20/05/2026

10 stars if I could!

We have been with Firstcom for almost 5 years and when we recently moved premises we decided to carry on using them Once again James was our sales guy who is lovely and always willing to help and assist Carly was our next port of call who we dealt with throughout the move, lovely bubbly girl, always pleasant, easy to talk to and nothing was ever to much. Also very professional and polite and knew what she was talking about, thank you so much Carly & James The engineer who fitted all the wires and equipment, I wasnt there, but the staff here said he was also a lovely, professional guy The move went very smoothly, couldnt have gone better All in all the company and staff we dealt with were all 5 star Thanks guys

Our People

The People Steering the Ship

Get to know the people helping shape our strategy, support our growth, and keep Firstcom Europe moving forward.

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Christian Bleakley is the Chief Executive Officer of Firstcom Europe, where he leads the company's growth strategy across technology, communications, and managed services throughout the UK and Europe.

 

Known for his customer-first mindset and straight-talking leadership style, Christian is passionate about helping businesses simplify technology and achieve better commercial outcomes. He believes technology should make life easier, not more complicated, and has built Firstcom Europe's strategy around delivering practical solutions that create genuine value for customers.

 

With a strong focus on innovation, operational excellence, and sustainable growth, Christian is a driving force behind the company's adoption of AI, automation, and data-led decision-making to enhance customer experience and business performance.

 

Christian is committed to building a culture of accountability, continuous improvement, and teamwork, empowering people to take ownership, challenge convention, and deliver exceptional results.

 

Outside of work, Christian is passionate about health, fitness, leadership development, and helping people realise their potential, believing that great businesses are built by great teams.

Oliver Clutterbuck is a technology leader at Firstcom Europe, responsible for driving the company's technology strategy and ensuring customers benefit from secure, reliable, and future-ready solutions across communications, connectivity, and cloud services.

 

With extensive experience in the telecommunications industry, Oliver has developed deep expertise in cloud telephony, SIP communications, data services, and mobile technologies. He is passionate about using technology to solve real business challenges, helping organisations work more efficiently, improve performance, and stay connected in an increasingly digital world.

 

Known for his collaborative approach and strong technical knowledge, Oliver works closely with teams across the business to ensure technology supports both operational excellence and long-term growth. He plays a key role in developing innovative product offerings, strengthening infrastructure, and maintaining the high levels of service customers expect from Firstcom Europe.

 

Oliver is committed to delivering technology that is not only feature-rich and secure but also practical and easy for businesses to adopt. He believes the best solutions are those that simplify complexity and create meaningful outcomes for customers.

 

Outside of work, Oliver's time is largely spent with his energetic kids, who certainly keep him on his toes. He has a passion for adventure and enjoys a wide range of activities, including climbing, diving, sailing, surfing, and skiing. A lifelong music enthusiast, Oliver plays several instruments and studied classical piano, jazz saxophone, and composition at university, combining his love of creativity with a curiosity that's reflected in both his personal and professional life.

Anthony Wild is the Chief Financial Officer at Firstcom Europe, where he leads the company's financial strategy and supports the business's long-term growth across the UK and Europe.

 

A Chartered Accountant with more than 22 years of experience, Anthony began his career at KPMG before moving into senior finance leadership roles across the consumer products, leisure, telecommunications, and technology sectors. He has held CFO positions within high-growth, private equity-backed businesses operating internationally, bringing extensive experience in acquisitions, business integration, restructuring, and capital raising.

 

Known for his commercial mindset and strategic approach, Anthony works closely with teams across the business to support informed decision-making, drive performance, and ensure Firstcom Europe is well positioned for future growth. He believes strong financial leadership should enable innovation, create opportunity, and deliver lasting value for customers, employees, and stakeholders alike.

 

Anthony is passionate about developing people and fostering a culture built on accountability, collaboration, and continuous improvement. He enjoys helping individuals and teams reach their potential while supporting the next stage of Firstcom Europe's growth journey.

 

Outside of work, Anthony's family life keeps him busy, with his wife, two children, and dog ensuring there's rarely a quiet moment. Much of his spare time is spent supporting his children's competitive swimming, a sport he also competed in at a national level. He still enjoys swimming himself, loves to travel, and never turns down the opportunity for a skiing trip, good food, and a great bottle of wine. He also brings plenty of personality to every occasion and has been known to embrace the odd fancy dress event with enthusiasm!