IT Managed Services

Big thanks to the firstcom team for…

Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

Great Communication

A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

Great Company and service

Great Company and service, system is working well and they sort out issues well. Would recommend

GREAT EXPERIENCE

We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

Outstanding Customer Service!

I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day. Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

First class commitment and attention to detail

First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

Great Service!

Transitioning telephone lines is never something we look forward to, however Firstcom has made the process easy from start to finish.

Support

Recently needed some support, Jacob S was super, contacted us promptly, solved the problem& provided work around solutions, excellent support, thank you.

5/5 always

Pleasure as always dealing with Carly, Chris and the wider team. Customer service and the price is the reason I continue to use Firstcom for my telephone and broadband. I could not recommend them enough.

Excellence throughout

All the engineers, from the cable gentlemen who worked in very hot temperatures, to the installation engineers, they were all fantastic covering 3 floors of our building. All were clean and fast workers. They worked around our business needs so nothing/no one was affected. Our One to One contact Beth kept in touch throughout to make sure everything was going smoothly!

10/10 for Firstcom

Very happy with Firstcom, we have used them for many years. We have just had an upgrade on our broadband/telephone system, Charlotte our project co-ordinator was excellent. She kept us informed throughout the project and answered all our question promptly. i would 100% recommend Firstcom.

Great telephone installation

We had a complicated telephone installation due to the nature of our premises - we were kept informed of progress at at all times and Carly the project manager was always available helpful and supportive

Great experience with Firstcom

Great experience with Firstcom, Kyle was very understanding to what we needed and very reasonable quotes. Carly took care of our order and went above and beyond to make sure the process was as smooth as possible.

New phones arrived and hand delivered!

New phones arrived and hand delivered! All very happy here!

The whole process has been great

The whole process has been a great experience from Jim in sales helping us find a great deal and Carly helping us with the organisation and logistics. Nigel and Dave have been excellent on site.with their knowledge and technical skill. The phones, door phones and cameras are all working well and the job has been done really neatly 🙏

10 stars if I could!

We have been with Firstcom for almost 5 years and when we recently moved premises we decided to carry on using them Once again James was our sales guy who is lovely and always willing to help and assist Carly was our next port of call who we dealt with throughout the move, lovely bubbly girl, always pleasant, easy to talk to and nothing was ever to much. Also very professional and polite and knew what she was talking about, thank you so much Carly & James The engineer who fitted all the wires and equipment, I wasnt there, but the staff here said he was also a lovely, professional guy The move went very smoothly, couldnt have gone better All in all the company and staff we dealt with were all 5 star Thanks guys

Big thanks to the firstcom team for…

Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.

Great Communication

A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.

Great Company and service

Great Company and service, system is working well and they sort out issues well. Would recommend

GREAT EXPERIENCE

We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry

Outstanding Customer Service!

I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day. Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.

First class commitment and attention to detail

First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.

Great Service!

Transitioning telephone lines is never something we look forward to, however Firstcom has made the process easy from start to finish.

Support

Recently needed some support, Jacob S was super, contacted us promptly, solved the problem& provided work around solutions, excellent support, thank you.

5/5 always

Pleasure as always dealing with Carly, Chris and the wider team. Customer service and the price is the reason I continue to use Firstcom for my telephone and broadband. I could not recommend them enough.

Excellence throughout

All the engineers, from the cable gentlemen who worked in very hot temperatures, to the installation engineers, they were all fantastic covering 3 floors of our building. All were clean and fast workers. They worked around our business needs so nothing/no one was affected. Our One to One contact Beth kept in touch throughout to make sure everything was going smoothly!

10/10 for Firstcom

Very happy with Firstcom, we have used them for many years. We have just had an upgrade on our broadband/telephone system, Charlotte our project co-ordinator was excellent. She kept us informed throughout the project and answered all our question promptly. i would 100% recommend Firstcom.

Great telephone installation

We had a complicated telephone installation due to the nature of our premises - we were kept informed of progress at at all times and Carly the project manager was always available helpful and supportive

Great experience with Firstcom

Great experience with Firstcom, Kyle was very understanding to what we needed and very reasonable quotes. Carly took care of our order and went above and beyond to make sure the process was as smooth as possible.

New phones arrived and hand delivered!

New phones arrived and hand delivered! All very happy here!

The whole process has been great

The whole process has been a great experience from Jim in sales helping us find a great deal and Carly helping us with the organisation and logistics. Nigel and Dave have been excellent on site.with their knowledge and technical skill. The phones, door phones and cameras are all working well and the job has been done really neatly 🙏

10 stars if I could!

We have been with Firstcom for almost 5 years and when we recently moved premises we decided to carry on using them Once again James was our sales guy who is lovely and always willing to help and assist Carly was our next port of call who we dealt with throughout the move, lovely bubbly girl, always pleasant, easy to talk to and nothing was ever to much. Also very professional and polite and knew what she was talking about, thank you so much Carly & James The engineer who fitted all the wires and equipment, I wasnt there, but the staff here said he was also a lovely, professional guy The move went very smoothly, couldnt have gone better All in all the company and staff we dealt with were all 5 star Thanks guys