At Firstcom Europe, we work closely with our channel partners to help solve customer challenges, unlock new opportunities and deliver technology solutions that make a genuine difference.
As an independent provider, we're able to recommend the right solution for the customer's needs rather than pushing a particular product or platform. Our team works as an extension of yours, providing the expertise, support and resources needed to help you grow with confidence.
Together, we help businesses improve productivity, enhance customer experience and get more from technology.
Find a partnership model that works for you
No two businesses are the same, and neither are their partnership requirements.
Whether you're an IT provider looking to expand your services, a telecoms specialist exploring new technology opportunities or a business with strong customer relationships, we'll help you find a programme that fits.
Build your own technology offering.
Offer Firstcom Europe's solutions under your own customer relationships while maintaining control of pricing, billing and account management.
Ideal for partners who want to expand their portfolio, strengthen customer relationships and create recurring revenue opportunities while retaining complete ownership of the customer experience.
Extend your portfolio without additional complexity.
Want to offer a broader range of solutions without the overhead of managing billing, provisioning and ongoing support?
We'll handle the day-to-day customer management while you focus on strengthening relationships and growing your business.
It's a flexible approach that allows you to increase customer value without increasing operational burden.
Refer opportunities and we'll do the rest.
If you're trusted by your customers but don't want to deliver technology solutions directly, our referral programme offers a simple route to additional revenue.
Introduce us to your customers and we'll provide the advice, implementation and support, while you benefit from a trusted partnership and commission on successful sales.
Reseller
Build your own technology offering.
Offer Firstcom Europe's solutions under your own customer relationships while maintaining control of pricing, billing and account management.
Ideal for partners who want to expand their portfolio, strengthen customer relationships and create recurring revenue opportunities while retaining complete ownership of the customer experience.
Partner
Extend your portfolio without additional complexity.
Want to offer a broader range of solutions without the overhead of managing billing, provisioning and ongoing support?
We'll handle the day-to-day customer management while you focus on strengthening relationships and growing your business.
It's a flexible approach that allows you to increase customer value without increasing operational burden.
Referral Partner
Refer opportunities and we'll do the rest.
If you're trusted by your customers but don't want to deliver technology solutions directly, our referral programme offers a simple route to additional revenue.
Introduce us to your customers and we'll provide the advice, implementation and support, while you benefit from a trusted partnership and commission on successful sales.
David
09/09/2026
Big thanks to the firstcom team for…
Big thanks to the firstcom team for taking us through the whole prosses very smoothy. Particular thanks to Nigel who got up very early to travel to site for the install and Luke for organising the install.
JP Goldman Middlewich
08/09/2026
Great Communication
A big thank you to Warren for all his great work in our office! His professionalism, communication, and dedication have been outstanding.
Angelina Arkinstall
26/08/2026
Great Company and service
Great Company and service, system is working well and they sort out issues well. Would recommend
Kerry Page
24/08/2026
GREAT EXPERIENCE
We asked First Comm to devleop our shared working platform, get required licenses and set up a medium size team on email etc. for a new programme mobilising across Bradford. It's been a great experience and having their technical expert, Charlie C on hand and communicating in good time made sure everything flowed and we launched in good time. Further enquiries have been dealt with promptly. Kerry
Bradley Farrell
17/08/2026
Outstanding Customer Service!
I represent Lovatts Roofing in Bury. After a power cut caused some technical complications, I rang Firstcom and an engineer was thankfully sent out the same day. Callam was very friendly, professional and knowledgeable. He diagnosed our issues and increased our internet speeds by approx 6x If I had my own business I would choose Firstcom for sure. Just genuine real people with solutions.
Maria
11/08/2026
First class commitment and attention to detail
First class commitment and attention to detail. I need my office equipment to function on a daily basis and especially a busy Monday when schedules are of the essence. Firstcom were diligent and sorted my issues in a timely manner. Thank you for your continued support and understanding. Keep up the good work.
Natalie
27/07/2026
Great Service!
Transitioning telephone lines is never something we look forward to, however Firstcom has made the process easy from start to finish.
Louise
24/07/2026
Support
Recently needed some support, Jacob S was super, contacted us promptly, solved the problem& provided work around solutions, excellent support, thank you.
Geoff
23/07/2026
Quick to Help.
Whenever you ring you always get someone who is willing to help you to sort your issue out, unlike some companies that just want to pass you from department to department, very happy with the service we get and would highly recommend. Technical help is great and they call you back when the say they will, which is all done in a timely manner. (Thanks Ashley for your help )
Thomas
17/07/2026
5/5 always
Pleasure as always dealing with Carly, Chris and the wider team. Customer service and the price is the reason I continue to use Firstcom for my telephone and broadband. I could not recommend them enough.
Jo
16/07/2026
Excellence throughout
All the engineers, from the cable gentlemen who worked in very hot temperatures, to the installation engineers, they were all fantastic covering 3 floors of our building. All were clean and fast workers. They worked around our business needs so nothing/no one was affected. Our One to One contact Beth kept in touch throughout to make sure everything was going smoothly!
Machine Tool Supplies Ltd
10/07/2026
10/10 for Firstcom
Very happy with Firstcom, we have used them for many years. We have just had an upgrade on our broadband/telephone system, Charlotte our project co-ordinator was excellent. She kept us informed throughout the project and answered all our question promptly. i would 100% recommend Firstcom.
Janet Barnes
23/06/2026
Great telephone installation
We had a complicated telephone installation due to the nature of our premises - we were kept informed of progress at at all times and Carly the project manager was always available helpful and supportive
Robert Norris
19/06/2026
Great experience with Firstcom
Great experience with Firstcom, Kyle was very understanding to what we needed and very reasonable quotes. Carly took care of our order and went above and beyond to make sure the process was as smooth as possible.
Liam McCabe
21/05/2026
New phones arrived and hand delivered!
New phones arrived and hand delivered! All very happy here!
Rob Hutton
21/05/2026
The whole process has been great
The whole process has been a great experience from Jim in sales helping us find a great deal and Carly helping us with the organisation and logistics. Nigel and Dave have been excellent on site.with their knowledge and technical skill. The phones, door phones and cameras are all working well and the job has been done really neatly 🙏
Carolyn Holbrook
20/05/2026
10 stars if I could!
We have been with Firstcom for almost 5 years and when we recently moved premises we decided to carry on using them Once again James was our sales guy who is lovely and always willing to help and assist Carly was our next port of call who we dealt with throughout the move, lovely bubbly girl, always pleasant, easy to talk to and nothing was ever to much. Also very professional and polite and knew what she was talking about, thank you so much Carly & James The engineer who fitted all the wires and equipment, I wasnt there, but the staff here said he was also a lovely, professional guy The move went very smoothly, couldnt have gone better All in all the company and staff we dealt with were all 5 star Thanks guys
A partner programme built for growth
Give customers access to communications, IT, cyber security, connectivity, AI and more, all through a trusted technology partner that complements your existing services.
Our team brings extensive experience across multiple technology disciplines, helping support pre-sales conversations, solution design, implementation and ongoing customer success.
From product guidance and solution expertise to joint opportunities and account support, we'll help you identify, win and retain more business.
