The PSTN Switch Off is Approaching... Switch Your Lines Today Days Hours Mins
Join us at the call and contact centre expo 2020 featured c4a3d5ddd9 expo image
Oct 25 · 1 min read

Firstcom at the Call and Contact Centre Expo 2020

Firstcom’s Difference team were at the Call & Contact Centre Expo, Virtual event in November! We exhibited alongside 500 of the world’s other most innovative suppliers. With 250 keynotes and seminars, a host of panel debates, show exclusives and more, Firstcom presented its customer engagement solutions to an audience of small, medium and large companies, including […]

Written by Firstcom Europe

Firstcom’s Difference team were at the Call & Contact Centre Expo, Virtual event in November! 

We exhibited alongside 500 of the world’s other most innovative suppliers.  With 250 keynotes and seminars, a host of panel debates, show exclusives and more, Firstcom presented its customer engagement solutions to an audience of small, medium and large companies, including John Lewis, Deutsche Bank and the University of Oxford.

Trevor Geraghty hosted two speaker sessions. The first was on the place that bots have in helping businesses serve their customers best and match queries with those staff best placed to answer them. The second was on managed services and the benefits of single contract/contact solutions.

Get in touch with us on 0344 493 1100 to find out more.

The Hub

Related articles

Oct News
Oct 30 · 3 min read
Firstcom Europe's October Newsletter

We can't quite believe we're already at the end of October, where has this month gone? In case you've not seen it, we launched our brand new website this month! We've spent October proudly supporting local charities, helping businesses up and down the country with their business tech, and having fun behind the scenes in our offices!

Written by Lana Wynn Davies
Read