Dec 02 · 2 min read
The Top UK Telecom Trends for 2026
The telecoms industry in the UK is changing fast – and these changes will affect how businesses stay connected. Here are the big telecom trends we think you need to look out for in 2026: 1. Smarter Networks with AI Artificial Intelligence (AI) is making networks smarter. 2. Faster, More Reliable 5G 5G is getting […]
Nov 27 · 2 min read
How to Ensure Business Continuity with Cloud Communications
In today’s fast-paced digital landscape, business continuity isn’t just a buzzword – it’s a necessity. Unexpected disruptions, whether from natural disasters, technical failures, or global events, can halt operations and impact revenue. The good news? Cloud communications offer a powerful solution to keep your business connected and resilient. Why Cloud Communications Matter for Business Continuity […]
Nov 24 · 2 min read
What is VoIP? A Beginner’s Guide
If you’ve ever wondered how businesses make crystal clear calls over the internet, the answer is VoIP. Short for Voice over Internet Protocol, VoIP is a modern communication technology that allows you to make and receive phone calls using an internet connection instead of traditional phone lines. What Does VoIP Mean? VoIP converts your voice […]
Nov 19 · 2 min read
Why Bolton SMEs Should Switch to Cloud Communication in 2025
What is Cloud Communication? Cloud communication refers to delivering voice, video, messaging, and collaboration tools over the internet rather than through on-premise hardware. Solutions like Unified Communications as a Service (UCaaS) and VoIP allow businesses to: Top Benefits for Bolton Businesses Cost SavingsReduce hardware costs and eliminate expensive maintenance contracts. Pay only for what you […]
Nov 17 · 3 min read
Avoid These 5 Mistakes When Choosing a VoIP Provider
As businesses continue to shift toward flexible, cloud-based communication solutions, choosing the right VoIP provider has never been more important. A reliable VoIP system can improve collaboration, enhance customer experience, and reduce costs – but the wrong one can create the exact opposite. At Firstcom Europe, we regularly speak with businesses that have struggled with […]
Sept 15 · 2 min read
Firstcom Europe Announces Sale of Scandinavian Businesses to Telavox
Firstcom Europe, the leading Pan European telecoms company based in Bolton, UK, has announced the sale of its Scandinavian operations to Telavox, marking a strategic shift as the company sharpens its focus on its core markets, particularly the UK and Germany. The structure of the deal remains confidential, though the Scandinavian business represents approximately 15% […]
Jan 15 · 2 min read
Kartesia Loan Extension to Firstcom Europe
Firstcom Europe Secures Additional Financing with Kartesia and Simultaneously Completes an Acquisition in the UK January 15, 2025 Firstcom Europe, a leading pan-European cloud telecoms company, has announced that it has reached an agreement with Kartesia to extend and upsize its existing loan facility. This transaction follows on from Kartesia’s initial investment in Firstcom during […]
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Firstcom Europe
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Nov 08 · 3 min read
What is Operator Connect for Microsoft Teams?
Understanding the benefits of Operator Connect for Teams users November 6, 2024 If you’re still juggling multiple communication tools, it’s like managing several disconnected departments without a unified strategy. Simply put, it’s not efficient, and it’s definitely not effective. Imagine this scenario: you’re in the middle of a crucial Microsoft Teams meeting, your mind fully […]
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Firstcom Europe
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Nov 06 · 1 min read
Firstcom Europe Appoints Oliver Clutterbuck as CTO
Firstcom Europe, the leading pan European cloud telecoms company, announced that OliverClutterbuck has joined as Chief Technical Officer. Oliver has had 23 years of experience in the telecoms sector, specialising in cloud communications,connectivity, cloud computing and artificial intelligence. He has had extensive track record in delivering product innovation, having created the vision andoverseen the product […]
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Firstcom Europe
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