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Firstcom Hub

From expert blogs and company news to practical guides and downloadable resources, our Hub is packed with useful content to help your business communicate, connect, protect and grow.

What can we learn from the great german switch off featured 1cb50246ed firstcom locations in europe map
Jan 24 · 3 min read
What can we learn from the Great German Switch Off?

If you haven’t heard, there is going to be a big switch off in 2025. So big, that it has its own name. The Great British Switch Off. It involves the gradual deactivation of BT’s Integrated Services Digital Network (ISDN) and Public Switch Telephone Network (PSTN) between now and 2025. We’ve talked about this extensively, […]

Written by Firstcom Europe
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Getting to grips with the recent microsoft 365 licence changes featured fef0388ebd Spinning plates
Dec 13 · 3 min read
Managed IT Service from Firstcom – why accountability means profitability!

The most cost effective and proactive way to manage IT Managed IT services is a little like being a referee at a football match. You know you’re are having a good game if nobody notices you! And, just like a contentious decision, more often than not, business owners only ever really consider their IT […]

Written by Firstcom Europe
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Read all about it featured 0770dec09f the bolton news 0
Dec 12 · 1 min read
Read all about it!

Making headlines as well as making a big difference The Firstcom Europe team were delighted to smash both our distance and fundraising targets during our recent 24hr Peloton challenge. With over £2400 raised and 870 miles covered, we achieved both of our key ambitions; to generate funds for Movember, but also to ensure this important […]

Written by Firstcom Europe
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Looking ahead to ensure you arent left behind featured d860486711 Artboard 2
Dec 06 · 2 min read
Looking ahead to ensure you aren’t left behind

What next? The speed at which technology moves in the telecoms industry can be bewildering. Recently the government announced the UK was joining a new international telecoms coalition aimed at ensuring network resilience, whilst at the same time confirming an additional £70m investment in the development of the telecom sector. All of which points to […]

Written by Firstcom Europe
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It was only 24 hours from bolton featured 50e168e50e 1701450179736
Dec 05 · 2 min read
It was only 24 hours from Bolton!

But £2400 raised for Movember! There were tears, sweat, and a lot of pain, but eventually, we gathered over 50 volunteers for our 24-hour Peloton event in aid of Movember! As for the event itself, massive thanks are due to every member of the team who put in a shift over the course of 24 […]

Written by Firstcom Europe
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Its time we communicated more clearly featured 5590bf23ec BLOG SPADE
Nov 22 · 3 min read
It’s time we communicated more clearly

Language matters The Telecoms industry is notoriously plagued by jargon, acronyms and abbreviations. Even the most seasoned professional can occasionally find themselves scratching their head in bafflement. For an industry that is effectively tasked with making communications as easy as possible, it’s little wonder customers are not only becoming confused, but positively turning off when […]

Written by Firstcom Europe
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Why ucaas feels like it has taken over the world of communication featured c6fd867543 U Caa S
Nov 16 · 3 min read
Why UCaaS feels like it has taken over the world of communication

The world of communications has changed The way we do business is very often defined by the way we communicate with one another. Once upon a time, Unified Communications as a Service (UCaaS) was a concept confined to those whose job was to imagine a future in which people and businesses communicated via cloud based […]

Written by Firstcom Europe
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The openreach stop sell how will it affect your business featured 897d31229d Adobe Stock 168869744 scaled
Sept 11 · 2 min read
The Openreach Stop Sell – how will it affect your business?

On 5th September 2023 BT Openreach implemented its national Stop Sell of products and services that rely on the traditional copper network. You may already know the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will close down in 2025.(Since extended to January 2027) But did you realise that 5th September 2023 […]

Written by Julie Cox
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Universe update 7 lock and unlock users featured 392e9b3f00 pexels andrea piacquadio 879143 scaled
Sept 08 · 2 min read
Universe Update 7 – Lock and Unlock Users

It is now possible for Administrators to Lock and Unlock Users in Universe. A member of staff may have entered the wrong password seven times and been unintentionally locked out of their account. Alternatively a staff member may have left the organisation. In both cases the company Administrator can enable or disable their account very […]

Written by Julie Cox
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