Whether you are preparing for the ISDN switch-off, or are upgrading an existing system, it can be hard to know what to look for in a VoIP provider. Get it wrong and you could end up wasting a lot of money. With cloud-based telephony there are no large up-front infrastructure costs, making it the perfect […]
Your contact centre needs to operate just as well when agents are working from home as when they are in the office. Where previously agents were either home based or came into the office, post- pandemic we are moving into a more “hybrid” way of working, where we spend some of the time in the […]
At the simplest level, a VoIP phone system is a means of making a phone call using an Internet connection rather than using a traditional landline. If you are one of the businesses already using a VoIP hosted phone system, you’ll be familiar with features like call queuing, call transfer and presence or “busy lamp […]
By anyone’s account, Christian Bleakley’s spell as a semi-professional rugby league player, who was also unbeaten as an amateur boxer and later beat cancer, tells of a man intent on winning – and as Firstcom Europe Chief Executive the same determination to succeed applies in spadefuls. Firstcom Europe has grown from annual revenues of £2.5 […]
Firstcom, a Scandinavian company, started to develop a cloud-based PBX system as early as 2005. Their philosophy was to use Scandinavian style to create a unified comms solution that had clean lines, no clutter or unnecessary details and was pleasing to the eye. At the same time, they wanted the product to be functional and […]
Last month we announced that out UK subsidiary companies, Firstcom, Telesis, Difference and VOIPONE Corporation, will now operate under the banner of Firstcom Europe. This is resulted in the creation of a new company website, resources, and marketing collateral all specifically designed for our community of Partners and Resellers. Firstcom Europe currently operates in the […]
Inspired Networks closes PCI compliant Cloud payment deal In Q1 2021, Firstcom Europe working with long standing partner Inspired Networks, successfully sold a UK leading Building Merchants our first integrated SIP with Cloud Payments Solution. This included 60 SIP channels and 60 Card Payment channels. Our solution and why Choose us? Firstcom Europe chose RevoPCI […]
Danny King – Head of Operations at Firstcom Europe UK The last 12 months saw Danny move completely into Operations (from Sales Director), drawing on his strong customer focus to help all the Firstcom UK subsidiaries operate as one. Under Danny’s direction, Firstcom has centralised its Accounts and Billing function, expanded its Sales arm, as […]
Firstom – A Lockdown Journey March 23rd 2020 seems a lifetime ago, but it is a date that shifted the way we live and work dramatically as I am sure you will have all experienced at varying levels. Getting the news from the government that everyone had to lockdown, stay indoors and work at home was […]
Allow optional website tracking? With your permission, FirstCom uses a third-party tracker to measure visits and activity. You can change your choice at any time.
