But £2400 raised for Movember! There were tears, sweat, and a lot of pain, but eventually, we gathered over 50 volunteers for our 24-hour Peloton event in aid of Movember! As for the event itself, massive thanks are due to every member of the team who put in a shift over the course of 24 […]
Language matters The Telecoms industry is notoriously plagued by jargon, acronyms and abbreviations. Even the most seasoned professional can occasionally find themselves scratching their head in bafflement. For an industry that is effectively tasked with making communications as easy as possible, it’s little wonder customers are not only becoming confused, but positively turning off when […]
The world of communications has changed The way we do business is very often defined by the way we communicate with one another. Once upon a time, Unified Communications as a Service (UCaaS) was a concept confined to those whose job was to imagine a future in which people and businesses communicated via cloud based […]
On 5th September 2023 BT Openreach implemented its national Stop Sell of products and services that rely on the traditional copper network. You may already know the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will close down in 2025.(Since extended to January 2027) But did you realise that 5th September 2023 […]
It is now possible for Administrators to Lock and Unlock Users in Universe. A member of staff may have entered the wrong password seven times and been unintentionally locked out of their account. Alternatively a staff member may have left the organisation. In both cases the company Administrator can enable or disable their account very […]
At Firstcom we are used to helping customers with IT issues every day. Regardless of company size and sector, there are common issues that come up on a regular basis. We are always happy to help but it is useful to know what how to avoid or deal with some common issues to minimise their […]
We live in an increasingly digital world. This is great for operational efficiency and business growth. The flip side of this is that new cyber threats emerge all the time. To tackle IT risks, you need to know what they are. It is important to be aware that risk can never be completely eliminated. It […]
At Firstcom we do our best to not use technical jargon as we know this can be frustrating. But there are some terms that you will inevitably come across, so we thought we would put together a guide that explains them in simple terms. Antivirus. Antivirus software is also known as anti-malware. It is a […]
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