Firstcom Europe’s CEO Christian Bleakley was interviewed at the Comms Vision event at Gleneagles last week. Watch the interview to hear what Christian considers to be the challenges within the Telcoms Industry and what’s in store for Firstcom in 2023. Click here to watch
Leading pan-European cloud technology provider Firstcom Europe on Friday celebrated the opening of its new European headquarters at the Parklands office complex in Bolton. Although Firstcom Europe is a telephone company with wide range of products, it has specialised in providing unified communications solutions, including; video, messaging, voice and fax, since 2007. Headquartered in Bolton, […]
Firstcom Europe, the leading Pan European telecoms company based in Bolton, announced this week the acquisition of Calteq Ltd, located in Hertfordshire and Suffolk. The deal adds an extra £6.2m of turnover and £1.2m of EBITDA to the Firstcom group and expands both its UK geographical reach and range of products. Recurring revenues at Calteq […]
Leading pan-European cloud technology provider Firstcom Europe, today announced the acquisition of a customer base in the Bolton area, increasing its revenue base by a further £350,000 per annum. Firstcom operates throughout the UK and in Sweden, Denmark Germany and other parts of the UK. Over the past 10 years Firstcom Europe, has expanded its […]
What can you do to make sure that you never miss a call again? Unified communications solutions come with a range of features that ensure that you avoid missing those all-important calls. Multiple device ringing Not everyone is at their desk all day long – and there’s nothing worse than coming back to your desk […]
A mobile softphone application is a convenient way of maintaining business continuity and staying connected on the go. The mobile device becomes an extension of your business phone system, simply by downloading an application. Features like chat, conference call, voicemail, call transfer, your office and personal contact lists and user availability, apply to mobile apps […]
You may have heard the term “softphone” as one of the features of a VoIP or unified communications solution, but what does it mean? A softphone is a type of software-based phone that allows you to make calls using your computer or mobile phone instead of a traditional telephone handset. Put simply, with a softphone […]
As Christmas approaches and your thoughts are of sharing time with your family and enjoying some well-earned rest and merriment, there is one thing not to forget before you switch to holiday mode – your phone system. December is a busy time for any business; from organising cover over the holiday period to planning for […]
In the past decade we have seen an increasing need for businesses and contact centres to improve customer service and satisfaction. Call recording is a popular feature that contact centres and offices implement so that they achieve better outcomes for their callers, improve their brand as well as making their staff more productive. In this […]
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