Mar 09 · 2 min read
PSTN Switch-Off: What UK Businesses Need to Do Now
The UK’s Public Switched Telephone Network (PSTN) is being permanently switched off on 31 January 2027. Any business still using analogue phone lines or ISDN services must move to digital alternatives before then – or risk losing service altogether. While 2027 may feel some way off, the transition is already underway, and delaying action could […]
Feb 28 · 2 min read
Firstcom Europe Achieves ISO 27001 Certification
We're proud to announce our ISO 27001 certification, demonstrating our commitment to information security management.
Written by
Lana Wynn Davies
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Feb 19 · 2 min read
Firstcom Europe Announced as Event Sponsor for The UK Careers Fair in Bolton
The UK Careers Fair has announced that Firstcom Europe will serve as Event Sponsor for the Bolton Careers Fair, taking place on 12th March 2026 at Albert Halls, Bolton from 10am – 2pm. As Event Sponsor, Firstcom Europe will benefit from enhanced brand visibility across pre-event marketing, online communications, and digital promotion in the lead-up to the event. The sponsorship […]
Feb 19 · 2 min read
Firstcom Europe Become Bolton Wanderers FC’s Business Partner
Bolton Wanderers Football Club is proud to announce that Firstcom Europe has committed to the club as a Business Partner Elite for the remainder of the 2025/26 season. Firstcom Europe is a leading provider of cloud telecommunications, with strong local roots. Their involvement with the club extends beyond commercial branding; they are also long-standing supporters […]
Feb 15 · 3 min read
5 Signs Your Business Needs a Connectivity Upgrade
Slow speeds, dropped connections, and growing bandwidth demands — if any of these sound familiar, it might be time for an upgrade.
Written by
Sara Perri Davies
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Feb 03 · 3 min read
Firstcom Europe Smashes Its 24‑Hour Peloton Challenge
What an unforgettable 24 hours! On the 29th & 30th of January, our incredible Firstcom Europe team rallied together for an endurance challenge like no other – a full 24‑hour Peloton and treadmill takeover in support of Bolton Wanderers in the Community. And what a phenomenal success it turned out to be! From no‑sleep warriors […]
Jan 28 · 3 min read
Why Business Broadband Matters – And How Firstcom Europe Keeps You Connected
In today’s digital-first world, fast and reliable broadband isn’t a luxury for businesses – it’s a necessity. From cloud applications to customer service systems, from remote teams to real‑time collaboration, your connectivity underpins nearly everything you do. At Firstcom Europe, we provide broadband solutions built specifically for business performance, resilience, and growth. Broadband: The Backbone […]
Jan 26 · 2 min read
The Future of Customer Experience: AI‑Powered Contact Centres
The contact centre is no longer just a place to handle calls – it’s becoming the heart of customer experience. With AI reshaping how people interact with businesses, companies that embrace intelligent automation now will lead the next era of customer engagement. AI That Scales Customer Conversations AI is enabling organisations to hold far more […]
Jan 21 · 2 min read
What is ITMS? A Simple Guide
If you’ve been hearing the term ITMS and wondering what it actually means, you’re not alone. At Firstcom Europe, we talk a lot about ITMS – but more importantly, we deliver it. So, what exactly is it, and why does it matter for your business? IT Managed Services ITMS stands for IT Managed Services, a […]