Apr 02 · 2 min read
Why Cybersecurity and Communications Shouldn’t Be Treated Separately
Cybersecurity and communications are often managed as two separate areas – but in reality, they’re deeply connected. Every call, message, video meeting or collaboration tool your business uses relies on secure networks and systems. If those systems aren’t protected, your communications become a prime target for cyber threats. Communications Are a Major Attack Surface Modern […]
Mar 31 · 2 min read
How Poor Connectivity Impacts Customer Experience (And What to Do About It)
In a world where customers expect instant, seamless interactions, poor connectivity can quickly damage your customer experience. Dropped calls, slow systems and unreliable connections don’t just frustrate customers – they cost you trust, loyalty and revenue. How Poor Connectivity Hurts Customer Experience Missed calls = missed opportunitiesIf customers can’t get through, they won’t keep trying. […]
Mar 25 · 2 min read
How Moving to Cloud Communications Supports Hybrid & Remote Working
Hybrid and remote working aren’t just trends – they’re now a core part of how modern businesses operate. To keep teams connected, productive, and supported no matter where they are, flexible communication tools are essential. That’s where cloud communications step in. 1. Work From Anywhere, Seamlessly Cloud-based phone systems allow employees to make and receive […]
Mar 23 · 3 min read
30 Years in Telecoms: How Business Communications Have Changed (and What’s Next)
Over the last three decades, business communication has undergone one of the fastest transformations of any industry. From copper lines and clunky handsets to cloud voice, AI-driven networks and hyper‑mobile workforces – business communication today is almost unrecognisable. At Firstcom Europe, we’ve lived through it all. Here’s how the landscape has evolved – and what’s […]
Mar 18 · 3 min read
The Big Goal seeds fitness vibe at Firstcom Europe
Excitement is building at the Bolton and Ipswich offices of Firstcom Europe in the run up to The Big Goal regional tournaments and Team Manager, Jack Barrow, reports a notable rise in staff fitness and well-being as a direct result of the company’s participation in the competition. “Training is well underway and the focus has […]
Mar 17 · 5 min read
Take notice now – Why the end of “copper” is a strategic moment for all business
Written by Matt Bannon, Operations Director For decades, the copper network has underpinned UK business communications. It has been fairly reliable, cheap, easy to deploy and use, and widely adopted via a vast range of products. Lots of options meant we all squeezed more out of these legacy circuits. But the market has changed—and in […]
Mar 16 · 2 min read
Why Simplicity Is the Future of Business Communications
Business communications have evolved rapidly, but for many organisations, more technology has led to more complexity. Multiple platforms, disconnected systems and rising costs can slow teams down instead of helping them work smarter. At Firstcom Europe, we believe the future of business communications is simple – clear, joined‑up solutions that support how businesses actually operate. […]
Mar 12 · 4 min read
Why Unified Communications Is the Future of Business Collaboration
Learn how bringing your communication tools together can boost productivity and create a more connected workplace.
Written by
Lara Myers Brooke
Read
Mar 11 · 1 min read
From One User to Multi‑Site: How Cloud Telephony Scales with Your Business
As your business grows, your phone system should grow with you – not hold you back. That’s where cloud telephony comes in. Whether you’re starting with a single user or expanding across multiple locations, cloud-based phone systems are designed to scale effortlessly. You can add new users, numbers, and features in minutes, without expensive hardware […]