The world of communications has changed The way we do business is very often defined by the way we communicate with one another. Once upon a time, Unified Communications as a Service (UCaaS) was a concept confined to those whose job was to imagine a future in which people and businesses communicated via cloud based […]
On 5th September 2023 BT Openreach implemented its national Stop Sell of products and services that rely on the traditional copper network. You may already know the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) will close down in 2025.(Since extended to January 2027) But did you realise that 5th September 2023 […]
At Firstcom we are used to helping customers with IT issues every day. Regardless of company size and sector, there are common issues that come up on a regular basis. We are always happy to help but it is useful to know what how to avoid or deal with some common issues to minimise their […]
We live in an increasingly digital world. This is great for operational efficiency and business growth. The flip side of this is that new cyber threats emerge all the time. To tackle IT risks, you need to know what they are. It is important to be aware that risk can never be completely eliminated. It […]
At Firstcom we do our best to not use technical jargon as we know this can be frustrating. But there are some terms that you will inevitably come across, so we thought we would put together a guide that explains them in simple terms. Antivirus. Antivirus software is also known as anti-malware. It is a […]
If you run a business in 2023 you will always be on the lookout for ways to reduce costs and simplify life. Mobile phones are a vital piece of equipment for any business and its employees. This is especially true if you have remote workers, or team members who travel a lot. But are you […]
Most people don’t really think about their IT unless it goes wrong….. Whether you are a manufacturing firm or an accountancy practice, you will rely on technology in some way. When your IT is out of action so is your business. Invoices don’t get paid, customer records can’t be accessed, and your people are not […]
We were thrilled to win the Candio Partner of the Year award at the EnableX awards event on 27th April 2023. Firstcom’s partnership with Candio began in 2022.Candio’s range of digital products have helped strengthen our portfolio. The online directory management service “Online Listings” has been particularly popular with customers as a simple way to […]
Whatever size your business is, customers want to be able to communicate with you via their preferred channel. This could be email, chat, social media, or phone. The internet has made life easier; information is readily available, and purchases can be made with the click of a mouse. With so many alternative means of contact […]
