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Firstcom Hub

From expert blogs and company news to practical guides and downloadable resources, our Hub is packed with useful content to help your business communicate, connect, protect and grow.

Team building in the yorkshire dales featured d63a6a3eb7 thumbnail IMG 7300
Mar 07 · 2 min read
Team building in the Yorkshire Dales

While most of us snoozed in bed last Sunday morning, 10 members of the Firstcom team put on their walking boots and braved the freezing temperature to tackle an 8-mile hike around Malham Cove. After a successful outing to climb Mount Snowdon, last year, it was time for a new challenge. Malham Cove is a […]

Written by Firstcom Europe
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Contact centre as a service why do you need it featured 2539799771 omnichannel contact centre 1 e1622033558245
Jan 26 · 4 min read
Contact Centre as a Service- why do you need it?

As a business, you’ll be aware of how important is is to keep your customers happy. But with customer behaviour and expectations constantly evolving, it can be hard to stay on top of this. Take the past couple of years. The pandemic made all of us more dependent on online interactions and digital communications than […]

Written by Julie Cox
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4 signs its time to upgrade your phone system featured 502061dbc6 jenny ueberberg e V2c Vx PQ1t Y unsplash scaled
Jan 20 · 3 min read
4 signs it’s time to upgrade your phone system

There is no doubt that businesses need reliable communications to run smoothly. When you are busy running your business, changing your phone system may not be high on your agenda. But if you are not taking advantage of a flexible VoIP or cloud-based solution then productivity and business efficiency could suffer. Here are some key […]

Written by Julie Cox
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New headquarters featured 4bebadd4ce door123
Nov 15 · 1 min read
New Headquarters

Have you heard? We have a new home! We are incredibly excited to be able to share our story with you. See where we came from, and how we developed our new headquarters to turn it into the space it is today. Why not watch our video to see how we have created a new, […]

Written by Firstcom Europe
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Christian bleakley ceo firstcom europe interviewed at comms vision featured e21b854fb3 CB firstcom europe 34 With badge copy scaled
Nov 10 · 1 min read
Christian Bleakley, CEO Firstcom Europe interviewed at Comms Vision

Firstcom Europe’s CEO Christian Bleakley was interviewed at the Comms Vision event at Gleneagles last week. Watch the interview to hear what Christian considers to be the challenges within the Telcoms Industry and what’s in store for Firstcom in 2023. Click here to watch

Written by Firstcom Europe
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Firstcom europe enhances employee wellbeing with office move featured 1359151d7c firstcom europe Cllr Zaman C Bleakley min 1 copy scaled
Oct 25 · 2 min read
Firstcom Europe enhances employee wellbeing with office move

Leading pan-European cloud technology provider Firstcom Europe on Friday celebrated the opening of its new European headquarters at the Parklands office complex in Bolton. Although Firstcom Europe is a telephone company with wide range of products, it has specialised in providing unified communications solutions, including; video, messaging, voice and fax, since 2007. Headquartered in Bolton, […]

Written by Firstcom Europe
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Firstcom europe continues its expansion in the uk featured 3b887c4dc1 22 10 10 Calteq min scaled
Oct 11 · 2 min read
Firstcom Europe continues its expansion in the UK

Firstcom Europe, the leading Pan European telecoms company based in Bolton, announced this week the acquisition of Calteq Ltd, located in Hertfordshire and Suffolk. The deal adds an extra £6.2m of turnover and £1.2m of EBITDA to the Firstcom group and expands both its UK geographical reach and range of products. Recurring revenues at Calteq […]

Written by Firstcom Europe
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Sept 29 · 1 min read
Firstcom Europe Expands in the Northwest of England

Leading pan-European cloud technology provider Firstcom Europe, today announced the acquisition of a customer base in the Bolton area, increasing its revenue base by a further £350,000 per annum. Firstcom operates throughout the UK and in Sweden, Denmark Germany and other parts of the UK. Over the past 10 years Firstcom Europe, has expanded its […]

Written by Firstcom Europe
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Can your business afford to miss a call featured 90dc40184f Screenshot 2022 06 10 160010
Jun 10 · 2 min read
Can your business afford to miss a call?

What can you do to make sure that you never miss a call again? Unified communications solutions come with a range of features that ensure that you avoid missing those all-important calls. Multiple device ringing Not everyone is at their desk all day long – and there’s nothing worse than coming back to your desk […]

Written by Firstcom Europe
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